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Ricoh says it will repair GR III cameras affected by a wobbly control dial, scroll wheel


Ricoh Korea and Japan have issued a statement regarding an issue with select Ricoh GR III cameras that caused the control dial of the camera jiggles more than it should, as seen in the above video shared by Photo Rumors. Following an investigation of the issue, Ricoh says it will fix affected devices free of charge and notes that the movement of the controls does not interfere with the functionality of the camera.

The translated statement says ‘The basic specification is to set a slight rotation allowance width, but as a result of investigation, it has been found that some products with the following target serial numbers have combinations with large display inclinations.’

In more clear terms (you made a valiant effort Google Translate), Ricoh anticipated a slight bit of movement, but the affected cameras show far more movement than should be happening and as a result the affected cameras will be fixed. Below are the serial number ranges Ricoh references:

  • 0010046 – 0022290
  • 2010043 – 2012044
  • 3010045 – 3010544
  • 4010041 – 4010230

The statement says Ricoh will start processing repairs for affected devices on April 8, 2019. DPReview was informed by a Ricoh spokesperson that Ricoh USA and UK will be issuing a statement tomorrow regarding the issue and the subsequent steps needed to repair affected cameras. We will update the article with that statement when we receive it.



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